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Covid Response

We thank you for being loyal customers of BT Furnishings.  As a family owned business with a desire to help people love where they live, the COVID-19 crisis is one we recognize has had an enormous impact on you, your family and our community.  As the safety and wellbeing of our customers and team members are our top priority, please rest assured we are taking ample safety measures amidst concerns around Coronavirus (COVID-19).

To name a few:

  • Our stores and warehouses: All of our stores are open and have heightened our already high standards for cleanliness, with an emphasis on disinfecting high-traffic surfaces, such as handles, countertops, and registers. Our team members have been advised to increase the frequency of handwashing, avoid contact such as handshakes, and stay home if they are feeling sick or have been traveling.
  • Deliveries: Our drivers and delivery teams will put on shoes protectors before they step into your home, use hand sanitizer frequently, use rubber gloves throughout the entire experience, and wipe down truck & frequently used surfaces to avoid the spread of germs.
  • Our people: Our team members are like family to us. To enhance their safety, we’re instilling the flexibility to work from home when possible and will provide the necessary support and information for our team to stay safe. We’d like to share a warm thank-you to all our staff and leadership for their proactive and urgent approach to this matter.

In living our core value of “keeping it real”, we promise to keep you up to date, transparently. We will continue to closely monitor updates from the CDC (Centers for Disease Control) to ensure we’re prepared and taking any additional necessary precautions to address this evolving situation.

For now, we will proceed with hopeful hearts and will remain OPEN in all locations. If you prefer to stay in and explore our selection online, we offer in-home delivery within 5 - 7 business days and free pickup at any location.

Thank you for your trust and the opportunity to live out our mission to enhance people, our communities, and homesStay safe.

Sincerely,

BT Furnishings Leadership Team